Mississippi Property & Casualty Practice Exam 2026 – Comprehensive Prep Guide

The primary role of an insurance agent is to sell and service insurance policies, providing advice and support to clients. This encompasses a range of activities, including assessing the insurance needs of clients, recommending appropriate policies, explaining coverage details, and assisting clients in the application process. Agents serve as a vital link between the insurance company and the policyholders, ensuring that clients understand their options and guiding them in making informed decisions about their insurance needs.

In addition to selling policies, agents often help clients with ongoing service, such as making changes to coverage, assisting with renewals, and answering questions about claims. Their expertise in the insurance market allows them to provide valuable insights, tailored recommendations, and personalized service, which enhances customer satisfaction and retention.

While other roles in the insurance industry, such as claims management or risk assessment, are important, they fall outside the primary responsibilities of an insurance agent. Their focus is predominantly on client interaction and support through the sales and servicing process.